Delivery to Hong Kong
You can choose from the following delivery methods for addresses in Hong Kong. The delivery fee is shown at checkout before you place your order.
- DHL (International Standard Delivery): arrives in about 1–2 days after dispatch. This is the method we recommend.
- SF Express (International Economy Delivery): arrives in about 3–5 days after dispatch, at a lower fee.
- ECMS (International Small Packet): arrives in about 7–14 days after dispatch, at the lowest fee. Available only for sample cards and parcels under 2.0 kg, and shown at checkout only when your order is eligible.
- Combined delivery: ships together with your earlier order to save the delivery fee. Shipping may take longer.
- Your own delivery account: if you have your own carrier account (for example, DHL), we can ship with it and charge no delivery fee. A handling fee of JPY 2,000 applies for export procedures such as the invoice, packing list, and export packing. To use it, send us the carrier name and account number through the support page; we enable it after checking.
Delivery times are counted from the day we dispatch your parcel and do not include customs clearance. For more about each method, see
Delivery.
Prices and taxes on ApparelX
- When you are logged in, prices are shown in your account currency. For accounts in Hong Kong, this is usually Hong Kong dollars (HKD). To see how we convert prices from Japanese yen, see Currency and Exchange Rates.
- Japanese consumption tax is not charged on orders delivered to Hong Kong.
- Hong Kong generally charges no customs duty or VAT on fabrics and garment materials, so in most cases you pay nothing extra on delivery.
Customs clearance and your shipping address
There are no special customs requirements for our products. If the carrier asks for more information for customs clearance or delivery, please follow its instructions.
Enter the recipient's name, a phone number where the carrier can reach you, and your full address. A postal code is not needed.
Questions
If you have questions about delivery to Hong Kong, please
contact us. Our Chinese-speaking customer service is also available on WhatsApp (
contact details).