Due to the impact of the pandemic, delivery services have been suspended in some areas.

Delivery Service Suspended in Some Areas

Due to the impact of the pandemic, Sagawa delivery service has been suspended in the following areas, and the date service will resume is yet to be determined.

Depending on the area, we will arrange delivery through another logistics company. We appreciate your understanding. We are not responsible for any additional charges incurred due to the change in logistics company. ApparelX is fully cooperating with China’s infection prevention efforts, and we ask for your understanding regarding delivery delays caused by the pandemic.

Customs Disinfection and Detention Policy

To prevent the spread of COVID-19 in mainland China, goods shipped from overseas (including Japan) to mainland China must undergo disinfection treatment, and a 6-day detention policy is enforced upon arrival in China. Since the detention period may exceed six days depending on the region, the overall delivery time for your goods is expected to be delayed by at least six days. We apologize for any inconvenience this may cause and appreciate your understanding.