[Incident Report] An issue occurred where items were shown as “Out of Stock” and could not be ordered [Resolved]

Thank you always for your continued support.

From around 8:00 a.m. today until around 2:00 p.m., the following issue occurred, and some products could not be purchased.

• [Issue] For products of the type that cannot be ordered beyond available stock under inventory management (such as VANCET, SUNWELL, and Okura Shoji products), all SKUs were displayed as "Out of stock," no SKU could be selected, and the items could not be added to the cart.
• [Cause] There was a bug in the program uploaded at 8:00 a.m. today.
• [Response] We uploaded a corrected program at 2:00 p.m. today, and the issue has now been resolved.

We will strengthen our program verification system and work to ensure that similar issues do not occur in the future. We sincerely apologize to our customers for the inconvenience caused. We appreciate your continued support of ApparelX.

If you have any questions, please contact us through the inquiry page. We look forward to your continued support.

ApparelX IT Team